Guests

Members may bring only two guests at a time (except for families bringing families) with no more than three visits in a calendar year. Guests must be accompanied by a member in good standing. Children who are guests must have an adult present to sign a waiver and be chaperoned by an adult if under 10. All guest passes must be purchased at the Reception Desk. Saturday guest passes must be purchased in advance. All guests must have guest passes. All visitors must present a photo ID.

Guest Pass fees:

Adults: $8
Youth (ages 5 – 18 years): $4

Unsupervised Children

The following policies are made to ensure the safety of all JCA members:

•  Children 9 years old and under must be supervised by an adult while at the JCA. Children must be brought to and picked up from class, babysitting or childcare by an adult or escorted by an older sibling (age 10+) with written parental permission.

•  Children who are 10 years old are issued membership cards. All members ages 10 and over entering the JCA must present a membership card.

•  Children ages 10 and up may be unaccompanied by an adult in the JCA except for  the fitness area where children must be 13 years old to enter. They are asked to  “hang out” in the game room area of the P.E. department, where they may take  advantage of the many activities the JCA has to offer. The lobby area, hallways, other rooms and the courtyard in the JCA are not appropriate spaces.

It should be understood that the JCA cannot be held responsible for its members age 10 and over attending the JCA and not enrolled in an organized activity. In addition, children ages 10 and up are expected to behave in a mature manner when in the building without parental supervision. Behavior that is disruptive and/or harmful to themselves or others may result in the suspension of independent privileges.

Swim Assessment Policy

All children 12 and under will now be required to complete a swimming skills assessment and will then be assigned a swim neck band based on the strength of their swimming ability. These bands will assist our certified lifeguards in keeping our inexperienced swimmers safe.

Children must complete a 25-yard swim (without touching the bottom of the pool, grabbing the lane rope, floating on their back, or requiring assistance) on their front (freestyle, breaststroke, etc.) and tread water for 45 seconds. If they pass the test they are permitted to swim without flotation and receive a yellow neck band.

Swimmers who do not complete the test will receive a red neck band and will be required to wear a life jacket, have a parent/guardian in the water within arm’s reach or choose not to swim. The JCA will supply neckbands to each child. These bands are to be kept and brought to the pool each time to swim. Replacement bands are available for $5 each.

Swim School Policies

GENERAL POLICIES

• Parents or guardians must stay on JCA property when swimming lessons are being administered. (Exception only for children coming directly from ECE or the After School program).

• A parent or guardian (over the age of 21) of children age 10 or younger may stay on the pool deck during class time.

• Students who have not fully mastered toilet learning must wear both a disposable swim diaper and approved cloth swim diaper, which fits snugly at the legs and waist. Oversized swim diapers will not be permitted in the water.

• Adults with children under 3 years old are welcome to use the adult locker room with their children. Children ages 3-15 must use the boys or girls locker room. Children ages 9 and younger must be accompanied by same-sex parents when in the locker rooms. When that doesn’t apply, there is a unisex family bathroom outside by the pool that must be used instead.

• Please take strollers and personal belongings to the poolside. We strongly encourage all guests to leave valuables at home. The JCA assumes no responsibility for lost or stolen items.

• Participants may not enter the water before their lesson start time and non-JCA members must exit the pool immediately afterward.

• All Swim Instructors are American Red Cross certified with an emphasis on the fundamentals of child learning techniques for water comfort.

GROUP LESSON POLICIES

• There are no make-ups or refunds for any group lessons due to illness, inclement weather, pool closings, and vacation or holiday closings.

• Minimum enrollment for any class is two students. If a particular class falls below that number the JCA reserves the right, if necessary, to combine or change that session. All reasonable attempts will be made to find another class session for your child

• All class fees must be paid before the beginning of the first class.

• Early registration is appreciated.

• Three Month Bundling Option. Enroll child for three consecutive months of Swim School and receive either a $ 5.00 a month discount for the one day a week option or a $ 10.00 a month discount for the two day a week option.

• JCA refund policies apply.

• Schedule and registration guidelines are available at www.jcajax.org, at the JCA Aquatics Office (904) 730-2100 ext. 240 or in the latest JCA Program Guide.

• Registration and class scheduling is handled by the JCA Registrar’s Office or the Aquatics Office.

• Based on calendar fluctuations, the number of classes per month can vary, however the monthly fees remain consistent.

• Each student progresses through the levels at their own pace. As students’ progress through the developmental levels their class time/day might shift. Our Aquatics Staff will work with you to maintain a class time that works with your schedule but cannot guarantee times. Times that classes are offered are consistent year-round. • We make every attempt to maintain consistency in staffing, but there are times when substitutes may be necessary.

PRIVATE LESSON POLICIES

• Inclement weather or pool closings before a scheduled lesson will result in that lesson being rescheduled at a mutually agreeable time.

• If a lesson cannot be made up within one week of the last scheduled lesson, that lesson will be forfeited and charged to the participant.

• All participants must give at least a 24-hour notice of cancellation for already scheduled sessions, a make-up lesson will be scheduled at a mutually agreed upon day and time. Failure to properly cancel will result in a charge for that session at the established fee.

• All private lessons will expire six months from the date of purchase.

• Fees paid for (expired) sessions/lessons are non-refundable and non-transferable.

PLEASE NOTE: Participation in a swimming program does not “drown-proof” your child. Lessons are vital for enabling your children to become more acclimated to water and provide them with the proper tools for swimming independence. Adult supervision is essential in and around all aquatic environments; no matter their swimming ability.

Kid Kare / Babysitting

• PARENT MUST BE ON SITE at JCA.

• Parent must sign child in and out.

• Kid Kare service is for a maximum of two hours.

• Child must be clean and in good health. Parents must notify staff of any allergies or medical conditions.

• The staff is not responsible for hand feeding children. (This does not pertain to infants requiring a bottle.)

• Kid Kare service is available for healthy JCA members only ages 3 months to 9 years old. In the event a child needs additional attention (excessive misbehavior, crying), the parent will be notified immediately to retrieve  the child from the program.

• Items needed by the child will be provided by the parent, such as age-appropriate snacks (no popcorn), drinks, diapers, wipes, etc.

• The program will be staffed according to the reservations made. Reservations  may be made up to two days in advance. You may be denied space without a  reservation.

Day / Time:
Sun / 9 a.m. – 12:30 p.m.
Mon-Thurs / 8:30 – 11:45 a.m. & 4:30 – 8:30 p.m.
Fri / 8:30 – 11:45 a.m.
No Kid Kare service on Saturday

Free to JCA members only

Proselytization

The JCA is dedicated to the enhancement of Jewish identity and the continuity of Jewish life. A person or persons’ act of proselytizing or teaching of non-Jewish principles in an attempt to convert members or guests is prohibited, and persons engaging in proselytizing will be required to leave the building and grounds.

Misc. Policies

Food
The JCA is a kosher facility. Therefore, no deliveries of food of any kind for members from take-out restaurants will be accepted. Food brought into the building from home, outside of a JCA program or preschool,  must be consumed either in the courtyard or in the outdoor pool area. Thank you for your cooperation.

Fire Alarm
For your safety and welfare, you must evacuate the building when the fire alarm sounds. You will be notified by JCA personnel when it is safe to return to the facility. Thank you for your understanding and support.

Class Payments and Refunds
All class and program fees must be paid before the beginning of the class. For one-time programs or classes, no refunds will be granted.
• 50% refund after first class
• 25% refund after second class
• No refund after third class
(excludes childcare tuition and summer camp programs)

 

Cancellations for Personal Training, Private Tennis and Swim Instruction

All participants registered for private tennis, swim or personal training sessions, must give at least a 24-hour notice of cancellation for already scheduled sessions. Failure to properly cancel will result in a charge for that session at the established fee.

Service Fee

Please note that a $30 service fee will be assessed for all returned checks.

Registration

JCA members are valued and will always receive priority registration.

By completing registration for a JCA program, service, event or activity you are releasing the JCA, its officers, directors, employees, agents, contract instructors, any of its program participants, equipment and facilities, donor and providers from any and all responsibility or liability to you, your children/any children you are responsible for from injuries that may be sustained while participating in or traveling to or from any program of the JCA or doing any exercise program.

By completing registration for a JCA program, service, event or activity you recognize that the JCA is a non-profit organization with respect to all services and activities provided by the JCA.

By completing registration for a JCA program, service, event or activity you permit the free use of your name/the names listen on the application and pictures in broadcasts, newspapers, brochures and any other form of communications to which such use may be applied.

Privacy Policy

The Jewish Community Alliance has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for our site: jcajax.org.

Information Automatically Logged 
We use your IP address to help diagnose problems with our server and to administer our website.

Cookies 
We may use cookies to store certain personal preference information so you do not have to re-enter that information.

Collection of Personal Information 
Any personal information collected via forms on our website (i.e. membership, program registration, event reservation, etc.) is for our internal use only. This information is encrypted and stored in a secure database. We will not share your personal information with any third parties.

External Links
Our site contains links to other sites. The JCA is not responsible for the privacy practices or the content of such websites.

Public Forums 
Our site may make chat rooms, forums, message boards, and/or news groups available to users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Security 
Our site has security measures in place to protect the loss, misuse, and/or alteration of the information under our control.

Children’s Guidelines 
Our site does not collect information from children and therefore does not offer parents access to this information as outlined in the Online Privacy Protection Act guidelines.

Contacting Us 
If you have any questions about this privacy statement, the practices of our site, or your dealings with our site, you can contact info@jcajax.org.

Member Code of Conduct

The JCA is committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for all, we ask individuals to act appropriately at all times when they are in our facility or participating in our programs.

We expect persons using the JCA to behave in a considerate and responsible way and to respect the rights and dignity of other members, guests and staff. Our Code of Conduct outlines actionsthat are deemed inappropriate.

The inappropriate actions listed below include but are not limited to:

  • Inappropriate attire. Appropriate attire in keeping with the values of the JCA must be worn at all times.
  • Angry or vulgar language, including swearing, name-calling or shouting.
  • Physical contact with another person in any angry or threatening way.
  • Any demonstration of sexual activity or sexual contact with another person.
  • Harassment or intimidation by words, gestures, body language or any menacing behavior.
  • Theft or behavior that results in the destruction of property.
  • Carrying or concealing any weapons or devices or objects that may be used as weapons with the exception of law enforcement professionals.
  • Using or possessing illegal chemicals (drugs) on JCA property, in JCA vehicles, or at JCA sponsored programs.
  • Using or possessing alcohol on JCA property, in JCA vehicles, or at unsanctioned JCA-sponsored programs.
  • Any other conduct of an inappropriate, threatening or offensive nature.
  • Loitering is not permitted in or outside the JCA.
  • Use of all tobacco products. Smoking (including e-cigarettes) is not permitted in or outside the JCA. The JCA and its property is a smoke-free/tobacco-free environment.
  • The JCA is dedicated to the enhancement of Jewish identity and the continuity of Jewish life. A person or persons’ act of proselytizing or teaching of non-Jewish principles in an attempt to convert members or guests is prohibited, and persons engaging in proselytizing will be required to leave the building and grounds.

In addition, the JCA reserves the right to deny access or membership to the following persons:

  • Registered sex offenders
  • Those accused/convicted of sexual abuse crimes
  • Those accused/convicted of crimes relating to the sale/use/possession/transportation of narcotics, habit forming, and/or dangerous drugs
  • Those excessively or continuously using intoxicating beverages, narcotics, or dangerous drugs

The JCA maintains a no tolerance policy concerning all of the above.

Members and guests are encouraged to be responsible for their personal comfort and safety and to ask any person whose behavior threatens their comfort to refrain from that behavior. If a member or guest feels uncomfortable in confronting the person directly, they should report the behavior to a staff person or the Manager on Duty.

Good personal hygiene, including the appropriate use of deodorant, is expected as a consideration to other members.

JCA staff members are eager to be of assistance. Members and guests should not hesitate to notify a staff member if assistance is needed.

In order to be able to carry out these policies, we ask that members and guests identify themselves to staff when asked.

The Executive Team will investigate all reported incidents. Suspension or termination of JCA membership privileges may result from a determination by the Executive Team if in their discretion a violation of the JCA Member Code of Conduct has occurred