Member Code of Conduct

The JCA is committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for all, we ask individuals to act appropriately at all times when they are in our facility or participating in our programs.

We expect persons using the JCA to behave in a considerate and responsible way and to respect the rights and dignity of other members, guests and staff. Our Member Code of Conduct outlines actions that are deemed inappropriate.

The inappropriate actions listed below include but are not limited to:

In addition, the JCA reserves the right to deny access or membership to the following persons:

The JCA maintains a no tolerance policy concerning all of the above.

Members and guests are encouraged to be responsible for their personal comfort and safety and to ask any person whose behavior threatens their comfort to refrain from that behavior. If a member or guest feels uncomfortable in confronting the person directly, they should report the behavior to a staff person or the Manager on Duty.

Good personal hygiene, including the appropriate use of deodorant, is expected as a consideration to other members.

JCA staff members are eager to be of assistance. Members and guests should not hesitate to notify a staff member if assistance is needed.

In order to be able to carry out these policies, we ask that members and guests identify themselves to staff when asked.

The Executive Team will investigate all reported incidents. Suspension or termination of JCA membership privileges may result from a determination by the Executive Team if, in their discretion, a violation of the JCA Member Code of Conduct has occurred.